To create your account, simply click on the little character in the top right corner. Click on "No account? Create one" and complete the form that appears.
Click the little character in the top right corner and click "View my customer account." Then click the "Information" tab. You can then edit your information.
You can reset your password by clicking "Forgot your password?" where you usually log in to the "My Account" area.
You will then receive an email allowing you to change your password. Remember to check your spam folder!
When paying on our online store Babybio.fr, you have several options:
Whether you choose to pay for your order via PayPal or our payment platform, it's completely secure. You'll also notice a small "padlock" next to the babybio.en URL.
If your order was successfully validated, you will have automatically received an order confirmation email. You can also view your order and its status by going to your account and clicking on the Order History tab. If you can't find any record of your order, you can contact our customer service via your Personal Account or at info@vitagermine.com so we can investigate further.
On average, you will receive your order within 24-48 hours after dispatch. Nevertheless, it may be that the shipment takes more or less time for reasons that are the responsibility of our delivery provider.
Once your order has been shipped by us, you will automatically receive an email from Chronopost containing your tracking number and the link that will allow you to follow the progress of your package.
Our teams are doing their best to prepare your orders as quickly as possible, and sometimes a product may be forgotten. Don't worry; you can contact our customer service via your Personal Space or at info@vitagermine.com so we can resolve your situation.
Please be assured that we make every effort to ensure our products are properly protected during shipping.
However, shock may damage the packaging during shipping; we sincerely apologize for this. To help us remedy this, please contact our customer service team via your Personal Space or at info@vitagermine.com.
Don't worry, to err is human. You can contact our customer service via your Personal Space or at info@vitagermine.com so we can rectify your situation.
Pour rejoindre le Club il vous suffit de créer un compte sur notre site sur notre page Mon compte ou vous créez un compte directement sur le programme de fidélité.
Si vous êtes déjà client de Babybio.fr, identifiez-vous avec l’adresse email de votre compte.
Le programme de fidélité fonctionne avec un système de points. Vos points vous permettent de gagner des cadeaux et bons d’achats ainsi que des avantages en fonction de votre statut. Il existe 3 statuts en fonction de votre nombre de points cumulés. Plus vous cumulez des points, plus vous gagnez des avantages.
Vous cumulez des points à chaque commande réalisée sur Babybio.fr. En effet, 1€ dépensé est égal à 1 point.
Vous pouvez aussi réaliser des missions simples pour augmenter votre cagnotte : s’inscrire à la newsletter, suivre nos réseaux sociaux, partager un réel sur Instagram…
Retrouvez toutes les missions sur la page de votre compte fidélité.
If you would like to submit a partnership request, please write to info@vitagermine.com, specifying the subject of your email and your contact details so that we can contact you.
First of all, thank you for your interest in our brand and products. You can send your application (CV + cover letter) directly to info@vitagermine.com.
You can of course add Babybio infant cereals to your milk bottle, always respecting the doses indicated on the packaging. The 3 Fruits and Vanilla cereals can be given from 6 months and those with Cocoa or the 3 Natural Cereals from 8 months.
After opening, our small pots keep 48 hours in the refrigerator. You can also freeze the rest of a small jar (if it has not been reheated) and consume it within one month of freezing.
Babybio boudoirs have a crunchy and melting consistency which facilitates the piercing of teeth. This consistency is obtained thanks to a very specific formula and manufacturing process. Sugar is one of the ingredients that allows you to get this very special texture. Important: to taste his boudoir, baby must be in a sitting position under the watchful eye of an adult.
The cow milk in the Babybio recipe comes from cows reared on French pastures. The cows are fed with grass or organic forage and, in compliance with organic regulations, preventive treatment by antibiotics is forbidden.
Breast milk is the best food source for the specific needs of infants up to 6 months of age. As a result, European regulations forbid advertising by infant milk producers about milk for newborns. For this reason we cannot present our newborn infant milk (for 0-6-month-olds) on the Babybio website or in its documentation. However, if you cannot or do not wish to breastfeed your baby, a health professional can help you choose the best milk for your child.
For more information on our products, please contact us. We are happy to give you information.
We invite you to ask the advice of your baby's health professional before beginning or changing infant milks. Babybio Optima 2, Lunea 2, Primea 2 or Caprea 2 can be proposed as of age 6 months as a complement to a diversified diet.
You can choose between €25, €50, €75, and €100.
You can only use one e-gift card at a time on babybio.fr.
Your e-gift card cannot be combined with any other current promo code.
Babybio e-gift cards are only valid on our website babybio.fr